THE IMPACT OF SUPPLY CHAIN DISRUPTIONS ON BUSINESS OPERATIONS
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- NGN 3000
Abstract: THE IMPACT OF SUPPLY CHAIN DISRUPTIONS ON BUSINESS OPERATIONS
This study investigates the impact of supply chain disruptions on business operations, focusing on their effects on production schedules, costs, and customer satisfaction. A survey design is chosen for its ability to collect quantitative data from a large sample. Using Taro Yamane's formula, a sample size of 330 respondents is determined to ensure statistical significance. The case study is based in Uyo, focusing on a manufacturing company that experienced significant supply chain disruptions. The reliability coefficient score of 0.89 suggests high reliability. Findings reveal that supply chain disruptions significantly disrupt business operations, leading to delays, increased costs, and reduced customer satisfaction. Recommendations include implementing robust supply chain risk management strategies and developing contingency plans to mitigate the impact of disruptions.
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